Overview
This Privacy Policy applies to the website operated under the Doseclaw brand, including pages used for partnership inquiries, technical demo requests, pilot discussions and general business communications.
Doseclaw provides information about intelligent drug dispensing, AI-IoT workflows, unit dose dispensing, pill box management and pharmacist approval processes for B2B healthcare and public-sector discussions.
This policy does not describe the operation of any future deployed medical, pharmacy, hospital or patient-facing system. Where Doseclaw is involved in a pilot, deployment, integration or data-processing arrangement, additional contractual terms, data processing agreements or local privacy notices may apply.
Who We Are
For the purposes of this Privacy Policy, “Doseclaw”, “we”, “us” or “our” refers to:
Legal Entity: [Legal Entity Name]
Registered Address: [Registered Address]
Jurisdiction: [Jurisdiction]
Email: info@doseclaw.ai
If you are interacting with Doseclaw through a distributor, implementation partner, hospital, pharmacy, care home, government project or other third party, that third party may also act as an independent data controller or data user for its own processing activities.
Personal Data We Collect
We may collect personal data that you provide directly to us, data generated when you use our website, and data received during business communications.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Name, job title, organisation, business role | Provided by you |
| Contact Data | Email address, telephone number, WhatsApp number, country or region | Provided by you |
| Partnership Data | Institution type, inquiry type, target market, pilot interest, project description | Provided by you |
| Communication Data | Email content, meeting notes, inquiry messages, follow-up records | Provided by you or generated during communications |
| Technical Data | IP address, browser type, device information, pages visited, approximate location | Collected through website technology |
| Cookie Data | Cookie identifiers, analytics preferences, consent choices, session data | Collected through cookies or similar technologies |
We do not ask website visitors to submit patient medical records, prescription details, diagnosis information or clinical data through our general website contact forms. Please do not include sensitive medical or patient-identifiable information in any general inquiry message.
How We Collect Data
We may collect personal data when you submit a contact form, send us an email, request a technical demo, discuss a pilot project, register interest as a distributor or investor, or communicate with our team.
We may also collect limited technical data automatically when you browse our website, including through cookies, analytics tools, security tools, server logs or embedded website services.
How We Use Personal Data
We use personal data for legitimate business, communication, security and compliance purposes connected with our website and B2B partnership activities.
Responding to inquiries
To reply to partnership inquiries, demo requests, pilot discussions and general messages.
Assessing fit
To understand whether your organisation is a hospital, pharmacy, care home, distributor, investor or public-sector partner.
Arranging meetings
To schedule initial calls, technical briefings, commercial discussions or pilot evaluation meetings.
Improving the website
To understand website performance, page engagement, inquiry quality and user navigation patterns.
Security
To detect spam, abuse, malicious activity, unauthorised access or technical issues.
Compliance
To comply with applicable laws, regulatory obligations, record-keeping duties or lawful requests.
Legal Bases
Where applicable privacy laws require a legal basis for processing personal data, we may rely on one or more of the following bases.
| Legal Basis | When It May Apply |
|---|---|
| Consent | When you voluntarily submit a form, request follow-up or agree to receive certain communications. |
| Legitimate Interests | When we respond to B2B inquiries, improve our website, prevent abuse or manage business relationships. |
| Contract or Pre-contractual Steps | When we discuss pilot projects, technical demonstrations, distributor arrangements or potential agreements. |
| Legal Obligation | When we must retain or disclose information to comply with applicable laws or lawful requests. |
If we rely on consent, you may withdraw that consent at any time by contacting us. Withdrawal of consent will not affect processing that occurred before the withdrawal.
Cookies and Similar Technologies
Our website may use cookies, pixels, server logs or similar technologies to operate the website, maintain security, remember preferences, measure performance and understand how visitors interact with our pages.
- Necessary cookies: Used for website operation, security and basic functionality.
- Analytics cookies: Used to understand website traffic, page visits and engagement.
- Functional cookies: Used to remember preferences or improve user experience.
- Marketing cookies: Used only where applicable for advertising, remarketing or campaign measurement.
More information is provided in our Cookie Policy. If a cookie consent tool is available on the website, you may use it to manage your cookie preferences.
How We Share Personal Data
We do not sell personal data. We may share limited personal data only where necessary for the purposes described in this Privacy Policy.
- Service providers: Website hosting, email, analytics, security, CRM, cloud storage or IT support providers.
- Professional advisers: Lawyers, accountants, auditors, consultants or compliance advisers.
- Business partners: Distributors, implementation partners or technical partners where relevant to your inquiry.
- Authorities: Regulators, courts, law enforcement or public bodies where required by law.
- Corporate transactions: Relevant parties in connection with investment, merger, acquisition, restructuring or asset transfer discussions.
Where we use third-party service providers, we aim to limit their access to personal data to what is reasonably necessary for providing their services.
International Transfers
Because Doseclaw may discuss cooperation with partners in different countries or regions, personal data may be accessed, stored or processed outside your country or region.
Where applicable laws require safeguards for international transfers, we will take reasonable steps designed to protect personal data, which may include contractual safeguards, due diligence on service providers, access controls and other appropriate technical or organisational measures.
Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Type | Typical Retention Approach |
|---|---|
| General inquiries | Kept for a reasonable period to respond and manage follow-up communications. |
| Partnership or pilot discussions | Kept while the opportunity remains active and for a reasonable business record period afterwards. |
| Contract-related records | Kept as needed for contractual, accounting, legal or compliance purposes. |
| Website logs and analytics | Kept for a limited period based on security, analytics and system administration needs. |
| Marketing preferences | Kept until you unsubscribe, object or request deletion, subject to suppression-list requirements. |
Data Security
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, alteration, disclosure or destruction.
- Access controls for systems and business records.
- Use of reputable hosting, email and technology service providers.
- Reasonable administrative controls for handling partnership inquiries.
- Limiting access to personal data to personnel or partners with a business need.
- Reviewing security practices as the website and cooperation model develop.
No website, email system or internet transmission is completely secure. You should avoid sending sensitive patient, medical, prescription or confidential commercial information through general website forms unless we have agreed an appropriate secure channel.
Marketing Communications
We may send business communications about Doseclaw, technical updates, partnership discussions, demo arrangements or relevant events where permitted by applicable law.
You may ask us to stop sending non-essential marketing communications at any time by contacting us at info@doseclaw.ai or using any unsubscribe option provided in the message.
Automated Decision-Making
We do not use website inquiry data to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
We may manually review inquiry details such as organisation type, country, role and inquiry category to determine the most appropriate follow-up route.
Your Rights
Depending on your location and applicable law, you may have rights regarding your personal data. These rights may include:
Access
Request a copy of personal data we hold about you.
Correction
Ask us to correct incomplete or inaccurate personal data.
Deletion
Ask us to delete personal data where applicable law allows.
Restriction
Ask us to restrict certain processing activities.
Objection
Object to certain processing based on legitimate interests or direct marketing.
Portability
Request transfer of certain data in a structured format, where applicable.
Withdraw Consent
Withdraw consent where consent is the basis for processing.
Complain
Raise a complaint with a relevant data protection authority.
To exercise a privacy right, please contact us at info@doseclaw.ai. We may need to verify your identity before responding to your request.
Children’s Privacy
Our website and B2B partnership pages are intended for business, professional, institutional and public-sector users. They are not directed to children.
We do not knowingly collect personal data from children through our general website inquiry forms.
Third-Party Links
Our website may contain links to third-party websites, platforms, embedded content or external services. We are not responsible for the privacy practices, security or content of those third-party websites.
You should review the privacy notices of third-party websites before providing personal data to them.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, technology, legal requirements or partnership model.
When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may be highlighted on the website where appropriate.
Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
This Privacy Policy is provided for general website transparency and should be reviewed with legal counsel before formal use in any regulated healthcare, pharmacy, government, patient-facing or cross-border deployment context.